Staff at Gold Coast-based Resort and Club Management company, Classic Holidays, have helped a new Classic Escapes member turn a once-in-a-lifetime holiday opportunity into reality.
Ricky Villa Real joined the Classic Escapes membership program late last year to take his teenage son to Spain to meet international soccer superstar Cristiano Ronaldo and the entire Real Madrid team.
With only weeks to plan the trip following a letter from the Real Madrid club inviting Mr Villa Real and his son to meet the stars, Classic Holidays’ dedicated Member Services team pulled out every stop to ensure the opportunity would not be missed.
“At short notice, Classic Holidays staff helped us organise the trip and before we knew it we were shaking hands with Cristiano Ronaldo,” said Mr Villa Real. “We were very impressed with the dedication of Classic Holidays staff in making our holiday the best experience possible.” Operating on a tight family budget, Mr Villa Real was only able to afford the trip of a lifetime thanks to his Classic Escapes membership.
The main driver behind the Real family joining Classic Escapes was to give their son this opportunity before undergoing an operation later this year that could potentially leave him in a wheelchair. Classic Holidays staff also included a visit to Mr Real’s home town in Spain where he was born, making the trip even more special for father and son.
“Through the affordability and flexibility of the Classic Escapes Membership Program, our members have been able to turn a dream holiday opportunity into reality,” said Chief Operating Officer, Carole Smith. “It’s testament to the level of service we are known for at Classic Holidays, that our staff go above and beyond for every member — to make their holiday experience better in any way that they can.”
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