All Items 8% Off Activity End Satisfactorily, HOTCDKEY Go On To Improve Services

Few days ago, HOTCDKEY “All items 8% off” activity came to the end with good results.


Few days ago, HOTCDKEY “All items 8% off” activity came to the end with good results. HOTCDKEY, an international virtual game currency trader, launched the activity one month ago. The event lasted from July 5, 0:00, 2011 to August 5, 24:00. During the one month, it has achieved its goals. As soon as the event came to the end, they made plan to improve their service.
The manager of its customer department has made a conclusion of this activity. He said “First, in this one-month activity, we have achieved a high rise on the sales and order quantity including iTunes Gift Cards, wow game card and Ultimate Game Card. This is one of our intentions of the activity. What’s more, during this activity, we have won over some new game lovers. This event has brought us about more than 3000 new registered customers to our customer base a day. This is a success in the promotion of our websites. Many of our old customers and VIP members also give us positive feedbacks. Meanwhile, they also put forwards their useful and advisable opinions for us. Of course these opinions are good to our improvement. We will adopt some of them to optimize our services. In short, this is a successful activity. Afterwards, we will make some measures to better serve our customer.”
They have made plans to improve its services on training excellent staffs, bringing in more friendly chatting system and strengthening its delivery speed. The second day after the ending of this activity, these plans have come into effect. First, they have employed professional persons to train the staff. This action is to imbue the staff with more professional knowledge and improve their communication ability. Trough this training, the staff can provide more professional answers to the customers’ questions. Then the problems can be better solved. With better communication ability, the customers can be more satisfied with the services.
To bring in more friendly chatting system is another way to offer the customers high quality services. The staff said that the new chatting system can give the customers a much freer chatting model. So the customers are willing to communicate with them.
According to data, most of the customers speak highly of delivery speed on HOTCDKEY. However, there are also some complains about it. Based on complains, the executives come up with suit solution to the cases. They arrange the staff on night work to serve the customers drop order at night. They promise to the customers that there will be more improvements and changes waiting for the customers to test.

Company Contact Information
Softisland Co,. LTD
Jenny Wong
501 Silver Road, Suite 105
19809
1-(352)-732-2807

Press Release Distribution and Press Release Service by I-Newswire