Technology Integration Group (TIG) Once Again Recognized by Cisco for Excellence in Customer Satisfaction in USA

This release is in recognition of TIG achieving an excellent rating in Customer Satisfaction.


Technology Integration Group (TIG) Once Again Recognized by Cisco for Excellence in Customer Satisfaction in USA

TIG announced today that it has again achieved a Customer Satisfaction Excellence Gold Star from Cisco. This designation recognizes TIG for delivering outstanding customer service to customers in the USA.

“Outstanding customer service is a staple of TIG’s daily business practices. From our Account Executives to our Help Desk we strive to provide superior quality in the products and services that we deliver to our customers,” said Bruce Geier, President and CEO of TIG. “We are honored to receive this recognition from Cisco and we will continue our focus on customer satisfaction as a core value to drive future success.”

“Customer service is a cornerstone of the Cisco Resale Channel Program. We are pleased to recognize and congratulate TIG for achieving outstanding customer satisfaction,” said Edison Peres, senior vice president of the worldwide channels go-to-market group at Cisco.

Cisco measures the customer satisfaction levels achieved by its Gold, Silver, and Premier Certified partners based on regional target goals, providing a weighted average of a partner's pre- and post-sales support over a rolling 12-month period. Partners that achieve outstanding customer satisfaction are awarded the Customer Satisfaction Excellence Gold Star and can be found using the advanced search menu in the Cisco Partner Locator.

The Cisco Resale Channel Program provides a framework for partners to build the sales, technical, and Cisco Lifecycle Services skills required to deliver Cisco solutions to end customers. Through the program's specializations and certifications, Cisco recognizes a partner's expertise in deploying solutions based on Cisco advanced technologies and services. Using a third-party audit process, the program validates partner qualifications such as technology skills, business best practices, customer satisfaction, and presales and post-sales support capabilities - critical factors in choosing a trusted partner.

Find More Information Online:
Cisco Certified Partners http://www.cisco.com/web/partners/tools/partnerlocator/partner_program_overview.html
Customer Satisfaction
https://www.cisco.com/web/partners/pr11/pr20/partners_customer_satisfaction_concept_home.html

About TIG:
A premier ISO 9001:2008 certified IT systems integrator, TIG has over 28 years of experience providing customers with best-in-class technology solutions. A financially stable computing technology provider, TIG has remained profitable every year since the company’s founding in 1981. An award-winning Certified Minority Enterprise, certified Small Business, and a Corporate Plus® member of the National Minority Supplier Development Council (NMSDC), TIG is a leading diversity supplier to organizations nationwide. In addition to the company’s headquarters in San Diego, TIG has offices located in Albuquerque, Atlanta, Boise, Boulder, Denver, Detroit, Honolulu, Indianapolis, Irvine, Las Vegas, Los Alamitos, Philadelphia, Torrance, Richmond, Sacramento, San Antonio, San Francisco Bay area, Seattle, Tampa, and Shanghai, China. For more information visit www.TIG.com.

Cisco, the Cisco logo and Cisco Systems are registered trademarks of Cisco Systems Inc. in the United States and certain other countries.
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Company Contact Information
Technology Integration Group
Ericka Dunlap
7810 Trade Street, San Diego, CA
92121
407-429-1392

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